Service Policy


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BY James Wang

Fair Trade

NPM commits to provide quality service and products no matter it is charged or free. NPM won’t charge for extra cost which is beyond the budget of our clients, neither will force clients to buy the products which is not helpful to their business.

 

Sincere Service

NPM will not boast about or overstate the functions of their products, bringing the wrong expectation to clients.  NPM promises to provide all aspects of information that may bring good to their business.

 

Warranty

All of the products provided by NPM is provided with certain guaranteed periods.  Within the warranty periods, clients can ask for all kinds of reasonable assistence from NPM, which is professional and timely.

 

Proporty Rights

Clients can enjoy the benefits generated by the self-developed technology and knowledge of NPM, covering the books, website content, machinery and ect. But such intellectual property is only owned by NPM, and others should not use them for other commercial purposes which is not authorized.